Privacy Policy

Last Updated: August 2026

BTC Hunter Tea (referred to as "we", "us" or "the Company"), a brand of Fresh Leaf Ventures Pvt Ltd, operates this website to showcase our tea products and to receive inquiries from customers, retailers and distributors. This Privacy Policy explains what information we collect through the site, why we collect it, and how it is handled. By using this website, you agree to the practices described here.

1. Information Collection

We collect information in two ways: information you actively submit to us, and limited technical information collected automatically as you browse.

• Information submitted through our Retailer Portal, Distributor Portal, Find Us and newsletter forms, such as your name, business details and contact information
• Messages you send us directly via WhatsApp, phone or email
• Standard technical data such as browser type, device type, and general usage patterns, collected automatically when you visit the site

We do not operate an online store on this website, so we never collect payment card details, banking information, or process any online transactions here.

2. Personal Information

Depending on which form you submit, the personal information we may collect includes your full name, business or company name, mobile number, email address, postal address, city, state, PIN code, GST number, and details you choose to share about your business (such as warehouse capacity or expected order volume). We use this information solely to respond to your inquiry, evaluate retailer or distributor applications, and maintain a record of our communication with you. This website is intended for general audiences and is not directed at children; we do not knowingly collect personal information from children.

3. Cookies

Our website may use cookies and similar technologies to remember basic preferences and understand how visitors use the site, so we can improve it over time. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings at any time; doing so may affect some website functionality but will not prevent you from browsing or contacting us.

4. Security

We take reasonable technical and organisational measures to protect the information submitted to us from unauthorised access, alteration, disclosure or destruction. This includes restricting access to inquiry submissions to authorised team members only. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information transmitted to us.

5. Data Protection

We retain the information you submit only for as long as necessary to respond to your inquiry, maintain our business relationship (if you become a retailer or distributor partner), or comply with our legal and accounting obligations. We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

6. Third-Party Services

This website uses a small number of trusted third-party services to function properly:

• Form delivery: inquiry form submissions are delivered to our email via a third-party form processing service
• Maps: our Find Us page embeds Google Maps to help you locate us
• Video: our Videos page embeds content from YouTube
• Fonts: we load web fonts from Google Fonts for site typography
• Messaging: WhatsApp links on this site open conversations through WhatsApp's own platform

Each of these third parties operates under its own privacy policy, and your interaction with their embedded content (for example, scrolling a Google Map or playing a YouTube video) may be subject to their own data practices, which we encourage you to review separately.

7. User Rights

You have the right to ask us what personal information we hold about you, to request a correction if it's inaccurate, and to request that we delete information you've previously submitted, subject to any legitimate business or legal reasons we may need to retain it (such as an ongoing retailer or distributor relationship). To exercise any of these rights, simply contact us using the details below.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

• Email: info@btchuntertea.com
• Phone: +91 99562 99407
• Location: Lucknow, Uttar Pradesh, India

10. Legal Disclaimer

This Privacy Policy is provided to help you understand how BTC Hunter Tea handles information submitted through this website. It does not constitute legal advice, and it does not create any contractual rights beyond those required by applicable law. This policy should be reviewed periodically by qualified legal counsel to ensure ongoing compliance with applicable data protection regulations.